Organisation
Our base is in Bolligen. That changes two or three things in practice.
We work across the whole of Switzerland, but our office is in Bolligen near Bern. For families in the region that brings practical advantages worth naming.
The first is geographical: the consulates are in Bern.
Almost all diplomatic missions in Switzerland sit in Bern. For a repatriation that is decisive: documents for legalisation can be handed in personally the same day rather than posted.
In practice that saves one to three days compared with a file run from Geneva or Ticino. We also know each mission's submission days and hours.
We collect in Bern, Bolligen, Ittigen, Ostermundigen, Köniz, Muri, Worb and the neighbouring municipalities, day and night, with our own vehicles.
Zurich airport is about two hours away; Basel-Mulhouse likewise. Both are used for funeral freight.
A contact fifteen minutes away, consulates twenty minutes away, and a file handed over in person rather than posted. Nothing spectacular — but it is what separates a four-day repatriation from a seven-day one.
Questions & answers
Yes, across the whole of Switzerland. Collection happens anywhere; only the journey enters the quote.
Yes, by appointment in Bolligen. We are also glad to come to your home — many families prefer that.
Depending on the destination and the connections available: Zurich most often, Basel-Mulhouse or Geneva as the case requires. We take whichever departs soonest.
For the consular part, yes, because the missions are here. The rest of the file follows the same rules everywhere in Switzerland.